Return & Exchange Policies
Refunds & Exchanges
Refunds for Goods
Refund requests must be made within 7 days after receipt of your goods. Exchange requests must be made within 14 days of receipt of your goods.

We accept refund/exchange requests for physical goods sold on our Site for any of the following reasons:
  • Good does not meet the purchaser's expectations.
Refunds do not apply to the following goods:
  • Digital products such as artwork, templates, downloads, PDFs, and resources cannot be refunded.
Refunds for Coaching Services & Course Content
We provide refunds for services sold on our Site as follows:
  • The services will be fully refunded if the services are canceled at least 48 hours before the services were scheduled to be provided. This includes but is not limited to coaching, consulting and courses.
  • Course content and vault resources may be dripped for the initial 48 hour access period.
  • If you have begun course work, downloaded or accessed course vaults; your access will be revoked to all included resources. 
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________________________
Coach Les Michelle LLC
_____________________________________
Effective Date: 1st day of August, 2024